Some users are not showing in Teams Admin Center. Its a night mare to figure out the issue. The issue happened to be some users had lync / skype for business attributes enabled and disabled in the past. Even thought it was decommissioned gracefully one of the attribute was enabled with a value of SRV: was causing the issue.
How to quickly test you are in the same boat . Check for RTC attributes for working and not working user.
Get-ADUser vaishika -Properties * | FL Samaccountname,*rtc*
Please note that i don’t have lync or skype for business deployment in the environment so i cleared all the attribute for the not working users.
Never run this on a Lync or skype for business working user. It will screw their lync or skype for business credentials
Just took a backup of the values am going to clear.
Get-ADUser -Filter * -Properties * -SearchBase "OU=01 Users,DC=azure365pro,DC=com" | Select-Object Samaccountname,msRTCSIP-DeploymentLocator | Export-Csv BackupAttribute.csv
Clear the attribute for all users –
Get-ADUser -Filter * -Properties * | Set-ADUser -Clear msRTCSIP-DeploymentLocator
Specific Organizational Unit –
Get-ADUser -Filter * -Properties * -SearchBase "OU=01 Users,DC=azure365pro,DC=com" | Set-ADUser -Clear msRTCSIP-DeploymentLocator
or
Take the CSV Filter the accounts and Clear the Attribute for specific users –
Import-Csv clear.csv | ForEach-Object{Set-ADUser $_.samaccountname -Clear msRTCSIP-DeploymentLocator
For me msRTCSIP-DeploymentLocator was causing the issue but it could be any of the below attributes causing the issue. Still the lync and skype for busines legacy links is following Teams . Nothing can’t be done.
- msRTCSIP-DeploymentLocator
- msRTCSIP-FederationEnabled
- msRTCSIP-InternetAccessEnabled
- msRTCSIP-Line
- msRTCSIP-OptionFlags
- msRTCSIP-PrimaryHomeServer
- msRTCSIP-PrimaryUserAddress
- msRTCSIP-UserEnabled
After 60 minutes
Hi Satheshwaran,
You mentioned, but it should be noticeable to all, not to use the script if you have a SfB Hybrid environment. Or nobody will be able to sign-in 🙂
The most probable situation is the SRV value on the field combined with the fact that your tenant is not configured with a ‘shared address space’
Add this note Luis “Never run this on a Lync or skype for business working user. It will screw their lync or skype for business credentials”