Someone has already setup Teams for your Organization it happens where user is using the same Company email in Outlook.com/live.com.Some users sign up to Outlook.com with Company email which they do it my mistake or in other cases user had a MSDN License where they had to use the company email to use Outlook.com (Personal Account) to retrieve visual studio licenses.(As they never had Azure AD Auth on that time). It also doesn’t allow the user to sign in sometimes intermittently. if you use Web App Teams http://teams.microsoft.com/ it will work without any issues.As the initial prompt is visible to choose between a work and personal account. It happens only on the windows thick client.
Lets see how to get into Outlook.com/live.com using Company email and remove it . So that work account start functioning Properly using azure AD Authentication.
Current Architecture – Azure AD Connect Synchronizes the Active Directory and Hybrid is in Place with Office 365.
Lets see how to gett inside the live account and rename the sign in email in Outlook.com. So that company account starts working.
Choose “Sign in”
even though you know this user must not be using this page.
Choose Forgot Password
Get the code
Enter the code
Reset your Password
Your Password is Changed
Choose “My Profile”
Choose “Manage how you sign in to Microsoft”
Enter code again
Now add an additional email – So that we can remove the company email from outlook.com
Added an Outlook Address.
Make Primary
Now remove the Company Email
Now remove the company domain/alias from Outlook.com/live.com
Now your Company Email is Removed from Outlook.com
Now leave it for 20 minutes – Sign in to Teams. You are into your Company Account now without any issues.
Thats why i always prefer Cisco
Ha Ha Ha. I am trying to issue a license key in Cisco Portal for last two weeks. 😛
How is changing what you want to use for something you don’t want to use a solution?
When you move to open network. It checks outlook.com prior to azure AD. We see it’s happening in Corp network. Once user leaves home this pops up
I’m with you – removing only and primary email to setup one that you don’t use is stoopid.
hello,
is an solution if you didn’t know which user is admin? can find out which one is?
many thnaks
I don’t think you can check. But you can take over the full account if you own the domain .
Check http://20.74.169.163/admin-take-over-in-office-365/?utm_source=rss&utm_medium=rss&utm_campaign=admin-take-over-in-office-365
I wonder why people like Apple.
Encountered this in MacOS today 🙂
Glad it helped.
hahaah. No Comments.
What happens if the email that im trying to remove is a student email? Will my lecturers be able to reach me with this new email just by looking up my old one or
yes. it should still going to work. if the domain is mapped with your College. like domain.edu is owned by your college for example.
This worked perfectly… many thanks!
Thank you, this worked!
This has not worked for me.
I have a user in this situation, and the above has not resolved.
17 step solution! This is surely a joke. Can someone post a solution in 3 steps?
if i find something like that. Will let you know . lol
I have a 3 step process that actually works :).
Step 1, open teams, select “use a different email”
Step 2, when you put in your email address, use a fake/random address but with the correct domain.. “EG thisisntreal@mycompany.com“. This will redirect you to your companies STS login page.
Step 3, enter your real email address and password.
The reason why this works is when you put in your real email at the start it gets confused between personal and work accounts. By putting a false email with the correct domain it redirects you to your companies STS login page (bypassing you “personal account”) allowing you to use your work email address.
Cheers,
Super.. it’s working for me.. Thanks for support
You are Welcome Vijay
Hi Errol, The three steps is working fine and resolve the issue. It’s a good way to fool the Azure AD..lol
Hi Satheshwaran, Thanks for the detail solution. Appreicate your hard work.
Microsoft Teams –
Already signed up?
Check your email for a link to start using Microsoft Teams.
How to resend/ re-receive the link so that the process can be completed.
I am the admin and I did not receive the email.
I could not find any mechanism as an admin to resend the email with the link expected by Teams.
Better still – don’t use Teams
I’ll make sure to tell that to my clients.
This is a blatant joke… I mean, how hard can it be for a multi-million company to get this right? I can’t get my kid to participate in online lessons in these difficult Covid times because Teams doesn’t know what login means. I’m no computer scientist, but I’m not computer illiterate either, and I just can’t get it right, whatever I do! Logging in – this should be a one-click process! We are sad, angry, helpless and disappointed.
I can feel it, man. It happens
Late to this party but I was able to login using the method discussed here.
After setting up an alias and making it primary; I was able to login with the alias email. But I didn’t want to sign-in with the alias.
I then went back and set the original email as primary.
This let me login with the original email in Teams instead of the alias email.